FAQs / Help
Yes. We allow pushchairs to be brought into the Playbarn
No, only food purchased in our cafe is allowed in the Playbarn. We serve a wide variety of delicious snacks and hot and cold food. We also have a range of products suitable for those with special dietary requirements. This policy includes birthday cakes, so please contact us if you would like to arrange a birthday cake from our bakery for your visit (14 days notice required for cake orders).
No. Your Playbarn admission ticket allows you to play on the specific date and time session of your booking.
If individual group members need to briefly leave during their booked time slot to visit other areas of Bell Plantation, our staff will allow this under particular circumstances so please speak to them on site during your visit and they’ll be happy to help.
No. Belle’s Playbarn & Bell Plantation is proud to be a smoke & vape free area for the safety of the growing lungs playing in our Playbarn. Smoking and vaping is not be permitted within Bell Plantation or its surrounding areas.
We run timed play sessions that are 2 hours.
You can book onto one of these time slots in advance (click here) to secure your space on your chosen session. Because we want to ensure all our customers have a great time, we ask you to exit the play area promptly at the end of your booking to allow our team to fully clean and prep the area for our next session.
We do not currently offer family ticket prices.
Yes! Please visit our main page - www.bellplantation.co.uk/playbarn to see all the details
You are welcome to pre-book onto multiple timed sessions per day, however all customers will need to exit the Playbarn at the end of each timed session so our team can clean and fully prepare the play area for the next session.
No. Unfortunately we cannot take reservations for tables within the Playbarn.
Tickets purchased in advance guarantee you entry to the Playbarn for your booked session, however it does not guarantee you a table.
Parents/guardians must supervise their children at all times. Children must be supervised by an adult over 18 years of age who is responsible for their care for the duration of your visit to Belle’s Playbarn. At no time can children be left in the Playbarn unattended.
It’s best to wear comfortable clothes, ideally long-sleeved tops and long trousers. SOCKS must be worn by children and adults at all times in all play areas. It is advised that jewellery, watches and loose items in pockets are removed.
Yes. We have our main car park right outside the Playbarn, including disabled parking too.
No unfortunately our tickets non refundable or transferable. We are unable to split bookings, move single tickets or offer refunds for any missed bookings.
Yes you would still pay the full session fee.
Unfortunately you cannot use the loyalty card with our playbarn bookings.